If my order fails, do I get my wicode back?

Yes. Your wicode is only fully redeemed when your grocery basket has been picked.

If your order fails, or is cancelled, before your grocery basket has been picked, your wicode will not be used. The value will be available for you to use on the platform you used to generate the wicode. If you have used a one-time pin, a new voucher must be generated to access these funds, as the same voucher number cannot be used more than once in this case.

If your order fails, or is cancelled, after your grocery basket has been picked, you be fully refunded into your Mr D Wallet. You can use your credit wallet to pay toward your next Mr D order or you can select 'payout request' for the funds to be paid into your bank account.

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