If it appears that your driver is not moving, it could be due to delays at the store or GPS connectivity issues. In case your driver takes a long or unexpected route, please be patient as traffic or road conditions might be the cause. If the GPS location was pinned incorrectly and your driver is on a parallel road or further down the road, use the in-app chat to provide the correct location.
You can always contact your driver via the in-app chat for updates or additional directions. If the driver is still unable to find your location, please reach out to our customer support team on one of the below channels for further assistance.
Connect with us on WhatsApp at 087 362 8063
Restaurants & Shops Orders : 087 362 7400
PnP Grocery Orders : 087 362 7600
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