Marvin.Mo
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What do I do if my WiCode is not accepted?
Review our list of supported providers and common errors. If you are still not satisfied, please log a ticket with our support team and share the details of your WiCode experience. You can also re...
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Why can't I place an overnight order?
Placing an overnight order might not be an option right now for a few reasons:● If the store is currently open● If the store is closed but not operating the next day● If you have liquor items in yo...
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Can I use the same WiCode that I use to purchase in store?
It's best to confirm with the issuer of the WiCode if your voucher is redeemable on multiple platforms including Mr D. In the case that it is, you will be able to redeem your voucher in a selected...
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Can I cancel my overnight order?
Absolutely! Once your order has been accepted, you'll spot a cancel button at the bottom right of your order tracking screen if you have the latest version of the app. Simply click it, choose your ...
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Are there any restrictions to what I can buy with a WiCode (i.e. only fruit and veg etc)
No there is no restriction, when redeeming your Wicode on Mr D you can purchase any item across our restaurants, groceries and shops listed on the app. Still have a question, connect with us on W...
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Will I get refunded if I cancel my overnight order?
Once your cancellation goes through, you'll see a refund in your Mr D credit wallet. And, if you prefer, you can always request a payout to your bank account after the refund is processed. Still ...
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Does WiCode cover my tip and delivery fee?
Yes. If the WiCode amount is enough to cover the entire order, including the driver tip and delivery fee, these can be paid for with your WiCode. Still have a question, connect with us on WhatsAp...
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What happens if my ordered item goes on promotion the next day?
You're charged based on the price at the time of your payment. So, if you've paid for a product at full price, and it happens to go on promotion when it's picked, you'll still be charged at the ful...
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What happens if my ordered item is no longer on promotion the next day?
At Mr. D, we're straightforward about our pricing. When you make a payment, you're charged at the price you agreed upon. So, if you've paid for a product at a promotional price, but the promotion h...