Gomolemo.R
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If the restaurant misses or rejects my order, can I still use the WiCode?
The value will be available for you to use on the platform you used to generate the wicode. If you have used a one-time pin, a new voucher code must be generated to access these funds, as the same...
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How do I unlink my account?
1. Open the Mr D app 2. Go to Profile3. Select Free delivery with TakealotMORE4. Select Unlink Account If you’d like to unlink from Mr D, you can access the direct link here: Unlink Mr D Account St...
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How soon will I get a refund or credit on my TakealotNOW return?
A refund will only be processed after your product has been received and evaluated by our returns team. Once your item has been evaluated, we will provide a refund through the Mr D credit wallet or...
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Will my WiCode Expire?
The issuer of your WiCode sets the expiration. Please contact the organisation that issued your WiCode if it has expired. Still have a question, connect with us on WhatsApp at 087 362 8063, or r...
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Does my TakealotMORE subscription expire when I unlink my Mr D account?
Unlinking your accounts won’t have an impact on your subscription status, your account can remain linked with Takealot, but you should cancel your subscription on Takealot following this link: Take...
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Cancel my TakealotNOW return
Your return can be canceled if it has not been collected by our courier.To cancel your return, contact us via the Contact Us button below, or call us on 087 362 8073.
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Where can I find your TakealotNOW returns policy?
Our TakealotNOW returns policy can be found in section 15.6 in our Terms and Conditions.
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What do I do if something is wrong with my WiCode?
Only Mr D WiCode's can be applied to an order. Contact the WiGroup to confirm that your WiCode is redeemable on Mr D. If you believe the WiCode you entered was correct however your payment was uns...
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Something went wrong with my TakealotNOW order
We're sorry things didn't go 100% correct. Select thumbs down to log a query with us for the below issues: Missing Items Damaged Items Not what I ordered Any other issue Please provide a descriptio...
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Is my TakealotNOW order eligible for return?
If you have changed your mind and would like to return an unwanted product, note that these items can only be returned if they are in the original product packaging with all seals intact, including...